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IESVIETNAM
CATEGORIES
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FAQ

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ORDERING

1. Do I have to register to place an order?

2. How do I place an order?

3. What is “express checkout”?

4. I’m having problems adding items to my shopping cart. What should I do?

5. Is the information I provide during checkout secure?

6. If I order an item from a wish list, when will the wish list be updated?

7. Do you charge sales tax? What if I am exempt from paying sales tax?

8. How will I be notified of any back-ordered items?

9. How will I know if Lakeshore received my order?

10. Can I make my purchases on account?

11. Can I make changes to an order I have already placed?

12. What payment methods do you accept?

13. Who is Wintergreen?

SHIPPING

1. What delivery methods do you offer?

2. What are your shipping charges?

3. Can I place an order with express delivery?

4. Can I send my items to multiple addresses?

GIFT SERVICES

1. How do I purchase a gift card?

2. How do I redeem my Lakeshore Gift Card online? Do gift cards expire?

3. Do you gift wrap?

RETURNS

1. What is Lakeshore’s return policy?


Phone
Hotline

+84 9084 09089

Mail
Email

iesservice@iesvietnam.com

Mail
Opening Times

Monday-Friday: 8:00 am – 5:00 pm.
Saturday: 8:00 am – 12:00 pm.

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CONTACT US

International Educational Supply Corporation (IES Corp.)

2/18, 79 Str., Tan Quy Ward, District 7, Ho Chi Minh City, Vietnam
Phone: +84–28–3775 3501 / 3775 3502 / 3775 3503
Fax: +84-28–3775 3504
Email: iesservice@iesvietnam.com
Copyright © 2017 by IES Corp.