ORDERING

1. Do I have to register to place an order?

2. How do I place an order?

3. What is “express checkout”?

4. I’m having problems adding items to my shopping cart. What should I do?

5. Is the information I provide during checkout secure?

6. If I order an item from a wish list, when will the wish list be updated?

7. Do you charge sales tax? What if I am exempt from paying sales tax?

8. How will I be notified of any back-ordered items?

9. How will I know if Lakeshore received my order?

10. Can I make my purchases on account?

11. Can I make changes to an order I have already placed?

12. What payment methods do you accept?

13. Who is Wintergreen?

SHIPPING

1. What delivery methods do you offer?

2. What are your shipping charges?

3. Can I place an order with express delivery?

4. Can I send my items to multiple addresses?

GIFT SERVICES

1. How do I purchase a gift card?

2. How do I redeem my Lakeshore Gift Card online? Do gift cards expire?

3. Do you gift wrap?

RETURNS

1. What is Lakeshore’s return policy?

IES Corp

INFOMATION

SUPPORT

Extras

CONTACT US

International Educational Supply Corporation (IES Corp.)

2/18, 79 Str., Tan Quy Ward, District 7, Ho Chi Minh City, Vietnam
Phone: +84–28–3775 3501 / 3775 3502 / 3775 3503
Fax: +84-28–3775 3504
Email: iesservice@iesvietnam.com

Copyright © 2017 by IES Corp.